SUPPORT CENTER

Frequently Asked Questions

Everything you need to know about learning floristry with Mamova BloomTech.

How do I enroll in a course?

Enrollment is instant. Browse the Catalog, select a module, and click Enroll. Payment is handled securely through Stripe and your access begins immediately after purchase.

Are courses self-paced or scheduled?

All courses are fully self-paced. You receive lifetime access and can complete modules on your own schedule, with new lessons unlocking as you progress.

Do I receive a certificate upon completion?

Yes. Every course awards a verified digital certificate with your name and completion date, shareable on LinkedIn and downloadable as a PDF.

What is the refund policy?

We offer a 30-day money-back guarantee. If the course does not meet your expectations, request a refund via email or your account dashboard within 30 days of purchase.

Can I access courses on mobile devices?

Yes. The entire platform is responsive and works flawlessly on phones and tablets through any modern browser. Progress syncs across all your devices automatically.

Are there private mentoring options?

Premium students can book 1-on-1 sessions with our instructors through the Fallows dashboard. Sessions are limited and scheduled in advance.

Do I need any prior experience?

No prior experience is required. Our foundational modules start from the absolute basics and progressively build professional-level skills.